Case Manager

April 26, 2021
Job Type
Career level
1-3 years
Certificate Needed:
Other Certifications


Schedule per week:

 Full Time (Monday - Friday 8:30am - 4:30pm)
(Rotating Holidays)

Location: Paterson, NJ

Job Summary:
The Case Manager functions as an integral part of the treatment team and provides primary social service care to a caseload of residential addiction treatment clients in residence.

1. Provide case management for a caseload of residential addiction treatment male or female in residence, including the following tasks:
• Serve as a liaison between Straight & Narrow, Drug Court/Probation and all other social service agencies, including the scheduling of Case Conferences as necessary.
• Ascertain whether client needs birth certificates, social security cards or an identification card. Determine status of their TANF, food stamps, Medicaid benefits (if applicable).
• Send for ad/or make appointments for client to go for any of the above that are missing.
• Open client’s welfare case in Passaic County. Obtain any documents necessary to do this. Close client’s welfare case in sending county (if applicable).
• Open client’s Medicaid case immediately upon receipt of all required documents (if applicable).
• Notify client’s probation officer that client is in the program and prepare any reports that are needed initially and on a monthly basis or as required.
• Schedule weekly meetings with clients and provide them with phone calls to their probation officers, etc.
• Set up a Case Conference with client’s Probation officer within first month of client’s admission. Set up a second Case Conference with Probation officer during 4th or 5th month to begin final phase of discharge planning.
• Attend any Case Conferences that are scheduled.
• Prepare a monthly report regarding each client for Probation, etc.
• Schedule outside appointments for welfare, WIC, social security, Probation visits, Section 8 applications, job search, trips to IOP for interviews, etc.
• Arrange an appointment for client to be interviewed and complete necessary paperwork at IOP before client is discharged. Coordinate with IOP to arrange for a medical appointment so that there is no gap in medical services if client is taking medication. Identify a child care provider in a timely manner and make application for the client’s child/children.
• Close out client’s account at S & N before he leaves, transferring all personal documents to him. Fill out form that gives client a checklist of what to do upon discharge and give her a letter to take to her first welfare appointment.
• Close out client’s Passaic County welfare case (if applicable).

2. Provide clients on caseload with referrals to other agencies (i.e., health. Psychiatric, vocational rehabilitation and public assistance) for concurrent and continued care as part of case management
3. Facilitate group and didactics as scheduled by supervisor.
4. Submit documentation of all groups, didactics and individual client sessions to supervisor daily.
5. Maintain social services portion of clients’ charts as per the Division of Mental Health and Addiction Services (DMHAS) and CARF guidelines, ensuring that the file is up- to-date for all documentation.
6. Attend regularly scheduled MDT meetings for clients on caseload, providing information on each client’s progress, legal situation, social service benefits and housing situation.
7. Provide referrals for clients to other agencies (i.e., health, psychiatric, vocational rehabilitation and public assistance) for concurrent and continued social services and care.
8. Encourage clients’ attendance and participation in AA/NA/GA.
9. Provide crisis intervention as necessary.
10. Prepare monthly reports to overseeing agencies/referral sources (i.e. probation officers, etc.) as required.
11. Follow all Electronic Health Records (EHR) policies.


For full time positions, we offer medical, vision, dental, life and supplemental life insurance. Accidental and Critical Illness Insurance, 403B with employer match, Paid Time off (PTO), in house training seminars, two training days for certified professionals. SN also offers supervision for those individuals trying to become licensed in NJ as a LCADC/CADC, LSW, LCSW, LAC, LPC and LMFT. We participate in employee discount programs such as the Working Advantage program.


Must have a BA or MA degree. Enrollment in CADC/LCADC courses, experience in case management and knowledge of addiction and co-occurring preferred. Must be computer literate and possess ability to type and have a valid Driver’s license.

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